Privacy policy

1. Information on your phone

The offline app saves your lists, item names, quantities, notes and other details, checked items, favourites, learned item suggestions, pinned and archived list choices, store order, budgets, estimated prices, currency choices, and app preferences.

This information is used to show and organise your lists, suggest items you have used before, and help you plan shopping. Estimated prices are entered by you; they are not bank details or live retailer prices.

The current offline configuration does not upload this information to us. Sign-in, cloud sync, analytics, crash reporting and payments are disabled. Android cloud backup and device-to-device transfer of the app's data are disabled, so we cannot recover lost local lists for you.

Information you type may still be handled by a keyboard or other device service you choose. Those services have their own settings and policies.

2. When you contact support

If you email us, we receive your email address, the name shown by your email service, your message, and any attachments you choose to send. We use them to answer your question, investigate a problem, or handle a privacy request.

Our support mailbox is hosted by Google/Gmail. Sending an email is optional and is not required to use offline lists. We do not use support messages for advertising or add senders to a marketing list.

Please share only what is needed. Do not send passwords, payment details, identity documents, or sensitive information about yourself or someone else.

3. Visiting the legal website

This website is hosted on Cloudflare Pages. Requests to load its pages pass through Cloudflare, which may process technical information such as your IP address, browser information, requested URL, request time and network details to deliver and protect the website.

We do not add advertising, optional analytics scripts, tracking pixels, embedded videos or contact forms to these pages. The font is included locally rather than loaded from a third-party font service. These pages do not set application cookies or use browser storage; hosting-level operational and security processing is separate.

Read Cloudflare's privacy policy and Google's privacy policy for their handling of information. Following an external link takes you to a separate service.

4. Use and sharing

We do not sell your personal information, use it for targeted advertising, or make automated decisions about you with legal or similarly significant effects. Learned grocery suggestions are an on-device convenience, not an advertising profile.

Support correspondence and website requests are handled by the providers described above. We may disclose relevant information when required by applicable law or when necessary to address an actual security incident or legal dispute. We do not routinely share your support messages with other users.

Where applicable data-protection law requires a legal basis, we use our legitimate interests in answering voluntary support requests and operating a secure information website, subject to your rights and interests. We rely on legal obligations when required to retain or disclose information by law. If a future activity requires consent, we will request it before that activity begins; using offline lists does not opt you into future cloud services or marketing.

5. How long information is kept

• Local app data: remains on your phone until you remove it. Deleting a list does not also erase learned suggestions or favourites. Settings has a separate Clear learned items control.
• Support messages: kept while a request is being handled, then deleted from our mailbox within 90 days after resolution. If a specific legal obligation or ongoing dispute requires longer retention, only the necessary records are retained for that purpose and deleted when the reason ends.
• Provider records: Google and the website host may retain operational, security or backup records under their own policies and applicable obligations. Our 90-day mailbox rule is not a promise that every provider-held copy disappears at the same time.

Support retention is managed manually; there is no automatic deletion service in Repleni. You may request earlier deletion of correspondence, subject to applicable legal exceptions.

6. Your controls and privacy requests

You can delete lists and separately clear learned suggestions in the app. To erase the remaining local information, clear the app's storage in Android Settings or uninstall it. This can permanently remove your lists. See the step-by-step deletion guide.

Depending on the law that applies to you, you may have rights to access, correct or delete personal information, restrict its use, obtain a portable copy, or withdraw consent where processing relies on consent. You may also complain to your local data-protection authority.

You may object to processing based on legitimate interests. Contact mashoodmalik1982@gmail.com with “Repleni privacy request” as the subject. Explain what you would like us to do. We will use proportionate verification and handle requests within applicable legal time limits.

We cannot remotely read or erase grocery information stored only on your phone. An email request is not a substitute for the device controls above.

7. Teenagers and families

Repleni is intended for ages 13 and above, including teenagers, adults and older people. It is not intended for children under 13. The offline app does not ask for a date of birth, create a child profile, or provide an age-verification or parental-consent system.

If you are a teenager, ask a parent or trusted adult for help before sending personal information to support. If you believe a child has sent us information that should be removed, contact the support address. Local protections for minors still apply; “13+” is not a substitute for them.

8. International use and security

The owner is in Pakistan, so support correspondence may be accessed there. Google and Cloudflare operate internationally; information handled by them may be processed outside your country, where privacy laws may differ.

Offline grocery information is not transferred to us. For website and support processing, the providers' privacy notices linked above explain their international operations. Contact us for questions about a transfer affecting your information. This notice does not waive any transfer protections or other rights required by the law that applies to you.

Your device's security helps protect local lists. No device, email system or website can be guaranteed completely secure. Keep your phone and email account protected and avoid including unnecessary sensitive details in lists or support messages.

9. Future features and policy changes

Cloud accounts, household sharing, paid Pro subscriptions, cloud recovery, automatic recurring lists and phone reminders are not enabled in the current offline version. This policy does not give advance permission to collect information for those features.

Before introducing new data handling, we will update this notice and provide any required explanation, choices and consent. Material changes will be explained through the app or another appropriate notice. The effective date appears at the top of this policy.